Terms & Conditions

1. Introduction

Welcome to Hospeniel, an online food marketplace connecting customers with independent third-party vendors. By using our platform, you agree to comply with these Terms & Conditions.

2. Use of the Platform

• You must be at least 18 years old to use the platform.
• Use the platform for lawful purposes only.
• Do not attempt to disrupt or hack the platform.
• Respect all vendors and customers.

3. Vendor Responsibilities

Vendors must provide accurate business information, prepare food safely, fulfill orders as described, and comply with applicable laws and regulations. Violations may result in account suspension or removal.

4. Payment and Refunds

All payments are processed securely via our payment partners. Please review our Refund Policy for conditions under which refunds may be issued.

5. Intellectual Property

All content on Hospeniel, including text, images, logos, and code, is owned by Hospeniel or its partners. You may not use or reproduce any content without permission.

6. Limitation of Liability

Hospeniel is not responsible for the acts or omissions of vendors. We do not guarantee product quality, delivery times, or accuracy of vendor information. Use of the platform is at your own risk.

7. Changes to Terms

Hospeniel may update these Terms & Conditions at any time. Continued use of the platform constitutes acceptance of updated terms.

8. Contact Information

Questions regarding these terms can be sent to:
Email: support@hospeniel.com
Website: https://www.hospeniel.com